Refund policy

Our policy lasts 30 days. If 30 days have elapsed since your purchase, we, unfortunately, can not offer you a refund or exchange.

For your item to be eligible for a return, your item must be unused within reason, and in the same condition, you received it. It must also be in the original packaging.

To make a return, you must present us with a receipt or proof of purchase.

Please do not return your purchase to the manufacturer.

There are some situations where only a partial refund is given: (where applicable):
* Books with visible signs of use.
* CD, DVD, VHS tape, software, video game, tape, or vinyl record that's opened.
*Any item that is not in its original condition, that is damaged, or that has some missing parts for reasons that are not due to an error on our part.
* Any item that is returned more than 30 days after delivery.

Order Cancellation

All orders can be cancelled until they get shipped. If your order has
been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds (if applicable)

Once we have received and inspected the returned item, we will send you an e-mail to confirm that we have received it. We will also inform you of our decision to approve or reject your refund request. If your application is approved, then your refund will be processed, and a
credit will automatically be applied to your credit card or original method of payment within a certain number of days.

Late or missing refunds (if applicable)

If you have not received your refund yet, please check your bank account first. Then contact the credit card issuer, as there may be a delay before your refund is officially posted. Then contact your bank. There is often a processing time required before a return is posted.
If after completing all these steps you still have not received your refund, please contact us at

Only regular priced items can be refunded. Unfortunately, the sale items are not refundable.

Exchanges (if any)

We only replace an item if it is defective or damaged. If in this case, you wish to exchange it for the same article, send us an e-mail at, and we will coordinate with you on the next steps.


If the returned item was identified as a gift at the time of purchase and it was sent to you directly, you will receive a gift credit equal to
the value of your return. Once we have received the returned item, a
gift certificate will be e-mailed to you.

If the item has not been identified as a gift at the time of purchase, or if the gift giver preferred to first receive the item for you later, we will send a refund to the gift giver. Moreover, they will know that you have returned the article.


To return a product, please contact us first at


You are responsible for paying your shipping charges to return your item.

Depending on where you live, the time required to receive your exchanged product may vary.

If you are shipping an item valued at more than $75, you should consider using a delivery service that allows you to track the shipment or take-out delivery insurance. We do not guarantee that we will receive the item you return to us.